Shipping & Delivery

How Fast Can I Get My Products?

• The time from when you pay, to the time when you (or your customer) receives the goods, is typically 3-7 days.
• Order processing, warehouse picking and packing, and dispatch: same day or 1 business day for orders up to 50pcs.

How Much Does Shipping Cost?

Shipping quotes are based on the address information you selected:
United States of America

Shipping Method	Shipping cost	Delivery (Working day)	Trackable
United States Postal Service	FREE	2-6	YES
UPS	US$29.00	2-4	YES
DHL	FREE	2-4	YES
EMS	FREE	3-7	YES
Speedpost for Hongkong post	US$29.00	2-6	YES
UPS in Hongkong	US$29.00	2-4	YES
FEDEX	US$49.00	2-3	YES

If you need help tracking your delivery, or have concerns about a delivery time, we'll be on hand to answer your questions. Use the website Live Chat or click "support".

How Are Goods Shipped To Me?

• We'll ship your goods to you by Air Express Courier.
• The choice of courier varies according to country, but most countries currently have a choice of some or all of:
  
• Ship with your own courier: For bulk orders we can also arrange to make the goods available at our warehouse for your own forwarder to collect, or we can offer good freight rates for bulk air shipment or sea freight.

Click here to see a gallery of images showing you
exactly what your packets from Autocardvdgps.com will look like.

Receiving Your Delivery

• We guarantee your order will be delivered successfully.
• Couriers require a signature from the recipient for delivery, and this is a fast and secure way to have your products delivered.
• It is essential you provide a full, accurate shipping address, and a valid delivery phone number. If you are drop-shipping, this means your customer's phone number.

Shipping costs depend on your destination and the quantity/weight of goods you are buying. We can ship any quantity of goods to any destination!

Worldwide Shipping and Legality

• We offer shipping worldwide to almost all locations on the planet.
• Please note that you are responsible for finding out in advance about the legality of importing your ordered items in your country - and about the legalities of importing goods into your country per se. We are not responsible for confiscated items by your local authorities or any associated costs incurred. Please read the full small print of the terms and conditions, which you are agreeing to at the point of placing an order.
• Customs clearance is undertaken by the courier in the delivery destination country (and in certain cases, in the en-route country). You must be available for contact by them, in the event of any query or clearance confirmation. You are responsible for knowing the regulations in your delivery country before placing your order.
• Speak to the Customer Support Team if you need more advice about taxes, shipping invoices and paperwork, and customs declarations.

Returns and Refunds

• All our products come with a 12 month warranty.
• Fewer than 1% of all our  shipped products are subject to any warranty or quality issue.
• In the unlikely event there is a quality defect that causes the device to be unacceptable for sale or unusable during the 12 months after dispatch from our warehouse, we will accept a return. When we receive the goods back we will either repair the item, or offer full credit towards ordering a replacement.
• If you experience any problem with a product bought from us, contact us first and we will do our best to advise you. Any returns must be discussed with Customer Support in advance, and authorized so they are sent with the correct paperwork.

Read The Small Print!

• Before you read the small print: Importing is a breeze in most countries! You may have to pay your own country's VAT (i.e. Sales Tax) and sometimes variable Import Duty when the items arrive, but in the vast majority of cases packets / cartons delivered from China by courier arrive safely with no problems at all!
• Read the item description carefully! We will ship you whatever you order. Although we do assist you by manually checking all orders to screen possible region / compatibility inconsistencies, we do not accept returns of healthy products which were simply mis-ordered by you. If you are in an NTSC video color region, don't order PAL products for your market. Check if your country's networks will match the GSM frequency bands of Cell Phones you are ordering. Check if your locality has free DVB-T broadcasts before buying DVB-T digital TV receivers. If the driver's seat is on the left, don't order left side passenger sun visor Car DVD Monitors! Duh!
• Additionally, there are some (cool) types of gadgets including for example (but not limited to) radio signal jammers, high powered lasers, and could-be-considered-medical products like e-cigarettes, that are not legal (booo!) to import into certain countries. As the buyer / importer it is entirely your responsibility to find out in advance of placing your order whether your ordered items are subject to import restrictions. We  will ship you whatever you order, so we do not accept liability in the case of failed delivery of goods, where they have failed to clear your country's local Customs - either in cases where the goods are turned back, or in cases where the goods are seized. In addition We are not responsible for informing you of possible import restriction issues before or after purchase.
• We will not be responsible for any damage that may be caused on your computer, console, or other hardware / software during / related to installation of any of our products. We not be liable for any damage or personal loss due to incorrect installation of our products.
• Delivery time: If there is a possible delay due to the warehouse being out of stock, we'll contact you by email to discuss sending out your order in separate shipments, changing products, or other options. Larger orders that exceed our stock may take up to 1 week longer to send out, as we have to order from the factory. In such cases we will contact you about any delay. In certain cases, e.g. the first time you try to drop-ship to a different address than your own, we have to complete a verification check with you before processing your order, which can add 1-3 days to the processing time.
• If you are at all unsure about importing goods from China, start with us. Your payment is through a safe channel, your delivery is guaranteed, the products are quality assured, and you can begin by ordering only 1 piece as a sample!